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Quality Manager

Job Description

Quality Manager



This position is responsible for establishing and managing adequate systems, structures, and processes to ensure full compliance with customers quality expectations.


Directly Responsible To:

Manufacturing Manager


Supervision Over:

Quality Technician


Duties and Responsibilities: (Listing below may not be all inclusive)

  • Lead activities of quality department to include Quality Engineer(s), Technician(s), plant Supplier Quality Engineer, and Auditor(s)
  • Manage the quality lab and related equipment and standards, gauge calibration requirements, tool validation to ensure effectiveness.
  • Coordinate the completion and updates of quality documentation including but not limited to FMEAs and control plans to ensure process capability and product quality, including incoming material inspection.
  • Ensure the completion and effectiveness of the process and product audit function and implementation of corrective action.
  • Ensure that supplier performance data is properly documented in the appropriate format in support of supplier quality management.
  • Oversee the process of, and if required, personally Lead activities to resolve customer quality issues when required: Initial response, 8D’s, implementation of corrective action, closure.
  • Maintain all quality measurement reports as outlined in the KPI requirements for the plant.
  • Promote total quality mindset throughout organization
  • Facilitate annual management review
  • Lead the plant in utilizing the Process Model guidelines and maintain appropriate local variant updates
  • ISO Management Responsibility for Upstate location
  • Actively participate in general management process of company
  • Perform other job related duties as assigned

Personal Requirements:

  • Be at work on time and prepared to perform at tasks in a timely manner.
  • Dress attire appropriate for the work place.
  • Use professional etiquette when in conversations in person, phone and email.
  • Act as a team with all peers to accomplish tasks that may be additional to job description.
  • Have an overall good attitude while at work.


Minimum Qualifications:

  • BS (BSME preferred) or equivalent combination of education and experience, required
  • 5 years of  experience in manufacturing sector, preferred
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