Our client is a large, privately held organization specializing in the service industry, partnering with large organizations in a variety of industries. We are seeking an Area Vice President of Operations to lead their growing Charleston market. This team member is responsible for creating and maintaining a region with multiple branches, focusing on operational efficiency, revenue growth and client retention.
Location: Charleston, SC – Travel is limited to the great Charleston region with occasional trips to the company headquarters and industry event. Preference to candidates already local to the Charleston market.
Core competencies:
- Strong leadership presence and ability to mentor and develop others
- Work as a change catalyst, focusing on operational efficiencies and improving client experiences where possible.
- Talent Acquisition – recruiting, development and retention of top talent.
- Excellent customer skills, working to maintain and grow relationships.
- Sales Management ability
- Strong alignment with company values and morals.
Responsibilities:
- Work closely with sales team to drive new growth in the market, working with new clients, expanding relationships with existing clients and focusing on exceptional customer service.
- Focus on short and long-term operational strategies, working closely with senior team members to develop and execute strategy.
- Lead all operational facets of the business, including finance, sales, HR and customer service with full P&L responsibility.
- Provide leadership and development to Branch Managers and all operational and support staff, conducting annual performance reviews for all direct reports.
Minimum Requirements:
- Bachelor’s degree required, master’s degree preferred
- Minimum of 10 years of experience in general management with full P&L responsibility, preferably in the service industry.
- Proven leadership and experience with managing effective client relationships with large, multi-faceted accounts.
- Strong operational leadership experience, guiding business strategy and driving growth.
- Ability to develop talent with he goal of internal advancement through the organization.
- Excellent communication skills including written and verbal.