Region: Greenville
JobID: 41977
 

A national communications organization is seeking a Customer Service Specialist in Fayetteville, NC. The ideal candidate has an outgoing, motivated personality and enjoys customer interaction! This is a direct-hire, onsite position.


Responsibilities:

  • Provide excellent customer service for customers and visitors
  • Manage multi-line phone system
  • Receive, create, and review work tickets for repairs
  • Handle inventory control and inventory audits
  • Process and track warranty claims
  • Process billing statements and payments
  • Perform various administrative office tasks


Qualifications:

  • Associate degree preferred
  • Accounts receivable and purchasing experience, a plus
  • Strong typing and computer skills
  • Excellent verbal and written communication skills
  • Professionalism and high attention to detail


Benefits & Compensation:

  • $16 – $18 hourly, based on experience
  • Employer sponsored health insurance
  • Contributing retirement account
  • Vacation & holiday schedule
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