Division: Office Support
JobID: 47725
 
We are seeking a detail-oriented and proactive Sales Support Administrator to join our team. The primary responsibility of this role is to provide comprehensive assistance to our sales representatives in order processing and manage various administrative tasks within the office. The ideal candidate will be organized, customer-focused, and capable of handling multiple responsibilities with efficiency. Must have experience with Acumatica software!
Key Responsibilities:
Order Processing
  • Collaborate with sales representatives to process customer orders accurately and efficiently.
  • Ensure timely and accurate entry of order information into the company’s systems.
  • Monitor order status and coordinate with relevant departments to ensure on-time delivery.
Sales Reps Support:
  • Respond promptly to sales reps/customer inquiries regarding order status, product information, and general inquiries.
  • Assist in resolving customer issues and ensuring high levels of satisfaction.
Administrative Support:
  • Perform various administrative tasks, including answering the phone, event planning, data entry, filing, and running reports.
  • Act as a liaison between sales representatives, customers, and internal departments to facilitate smooth communication and collaboration.
Qualifications:
  • Proven experience in a sales support or administrative role.
  • Proven experience working with Acumatica (ERP system for business management)
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office Suite, particularly Microsoft Excel
  • Attention to detail and commitment to accuracy.
  • Background and drug screen required
Preferred Qualifications:
  • Knowledge of order processing systems and procedures.
  • Ability to adapt to a dynamic and fast-paced work environment.
  • Previous experience in a similar position
Benefits:
  • 401(k) matching
  • Health insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Employee discount
  • PTO & Sick Time
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