Great client in Columbia, SC looking to add a Senior Collections Agent to their team. This role is responsible for all aspects of credit and collections management for customers within an assigned business line. Must have previous collections experience, be a go getter, goal oriented, and be very motivated.
- MUST have collections experience
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner
- Collect customer payments in accordance with payment due dates
- Identify issues attributing to account delinquency and discuss them with management
- Review and monitor assigned accounts and all applicable collection reports
- Provide timely follow-up on payment arrangements