Job ID: 50125
Location: Greenville , South Carolina
Employment Type: Direct Hire
Last Updated: 3 days ago
Our client, a trusted IT service provider serving clients across the Upstate SC region, is seeking an IT Field Support Technician. With decades-long relationships and a strong reputation for customer service, they specialize in delivering hands-on IT support with a personal touch. This is a client-facing role, ideal for someone early in their career who is eager to gain IT experience and learn on the job.
Key Responsibilities:
- Perform on-site computer installations and replacements for long-standing clients.
- Provide general technical support during visits (e.g., basic printer/phone troubleshooting).
- Communicate professionally with clients and represent the company’s reputation with integrity.
- Learn and follow established procedures and documentation practices.
- Occasionally assist with light wiring or camera setups.
- Use company vehicle for travel to client sites throughout the Upstate.
- Answer phones and support clients remotely when needed.
- 1–2 years of customer service or help desk experience.
- Strong organizational skills; able to manage time and follow directions with minimal supervision.
- Professional appearance and demeanor—this is a client-facing role.
- CompTIA A+, Associate’s, or Bachelor’s degree preferred
- Interest in IT and willingness to learn; experience with Windows & Microsoft products.
- Ability to troubleshoot and problem-solve using available resources (e.g., vendor tech support).
- Comfortable working independently in the field and taking initiative.
Perks & Benefits:
- Paid time off and holidays
- Company vehicle for work-related travel.
- Opportunity to learn and grow within a supportive, well-established IT team.
