Our client is looking for an candidate to handle their IT Operations and Customer Support in a professional financial environment. The role includes troubleshooting end-user issues, supporting office technology, managing assets, imaging computers, coordinating with vendors, and maintaining process documentation. Occasional weekend testing may be required (1–2 hours, remote). This is a fulltime and 100% onsite.
Responsibilities:
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Provide IT end-user support (Windows, Office, printers, A/V, network)
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PC imaging/building and hardware support
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Asset management and inventory
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Coordinate with third-party vendors
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Maintain documentation and update processes
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Track work using a ticketing system
Required Skills:
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2+ years IT end-user support experience
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Microsoft Windows 10/11 and Office Suite
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Printer and hardware support
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PC imaging/building
Preferred Skills:
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A+ Certification
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End-user network support
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Information security exposure
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On-site IT support experience
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MS Teams, ITSM ticketing systems
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Experience in banking, finance, legal, judicial, or accounting environments
