Job ID: 51099
Location: Columbia, South Carolina
Employment Type: Direct Hire
Last Updated: 2 days ago
Our client is a nationally recognized leader in property restoration and reconstruction, trusted by commercial, multifamily, and residential clients across the country. With a strong reputation for quality, integrity, and rapid response, we help communities recover from water, fire, and other disaster-related events, while fostering an internal culture built on accountability, growth, and teamwork.
The General Manager is responsible for leading and managing all aspects of operations for assigned office(s). This includes overseeing regional growth, staff leadership, financial performance, client relationships, and project execution.
Description:
- Lead all facets of office operations, including strategic planning, staffing, project oversight, business development, financial management, and regional expansion.
- Manage profit and loss (P&L) responsibilities for assigned office(s), ensuring financial targets and operational goals are met.
- Oversee and maintain healthy accounts receivable (A/R) balances, ensuring Days Sales Outstanding (DSO) goals are achieved or exceeded.
- Ensure Estimators establish and follow consistent payment schedules, particularly for large-loss jobs.
- Track and monitor A/R status by Project Managers, identifying and addressing any delinquencies proactively.
- Collaborate with Collections and Legal teams to reduce risks associated with aging receivables.
- Actively promote and grow companies brand presence within the office’s market.
- Ensure all projects meet or exceed company quality standards across construction, environmental, and restoration services.
- Develop and maintain strong relationships with key clients, including insurance carriers, hospitals, property managers, general contractors, and other stakeholders.
- Ensure compliance with all safety standards and regulations.
- Recruit, hire, and develop top talent to build a high-performing team.
- Represent the company at industry associations and regularly attend local and regional industry events to foster business development.
- Anticipate and address potential issues, resolving problems before they escalate.
Qualifications:
- Bachelor’s degree in Business, Management, or a related field (required)
- Minimum of 5 years of leadership experience; multi-site management experience preferred
- Prior experience working with insurance adjusters is highly desirable
- Familiarity with construction management processes is a plus
- IICRC Certifications (e.g., WRT, ASD, CDS, OCT, FSRT) are preferred but not required
- General Contractor license preferred, or ability to obtain shortly after hire
Benefits & Compensation:
- $80-90k base + bonus
- Health, dental, vision plans
- Matching 401k
- Generous PTO & Sick leave schedule