Overview:
We are partnering with a growing homeowners association management firm to hire a detail-oriented and customer-focused Administrative Coordinator to serve as the first point of contact for homeowners and guests. This position plays a key role in ensuring a smooth flow of communication, accurate recordkeeping, and exceptional service to the communities we manage. This position is direct-hire, has a schedule of Mon – Fri 8 – 5, pays $17hr.
Key Responsibilities:
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Serve as the main point of contact for homeowners regarding amenity reservations (clubhouse, pool, etc.)
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Process, track, and coordinate security deposit refunds in collaboration with the CFO
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Communicate refund amounts and deposit details to homeowners in a timely, professional manner
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Sort and distribute incoming mail and deliveries
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Answer and route incoming calls from homeowners, vendors, and board members
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Scan, organize, and maintain digital and physical files for each property
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Assist with creating and maintaining new homeowner or property files
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Support team members and managers with administrative projects as assigned
Qualifications:
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Previous administrative or customer service experience (property management experience a plus)
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Strong communication and organizational skills
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Ability to handle multiple tasks with attention to detail and accuracy
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Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with databases or management software
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Professional, courteous, and service-minded attitude
