Technical Support Coordinator

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Job ID: 51612
Location: Greenville, South Carolina
Employment Type: Contract
Last Updated: 0 days ago

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Overview
Our client is seeking a detail-oriented and proactive Technical Coordinator to support technology operations for local school districts on a 12 week contract. This role involves coordinating, tracking, and troubleshooting classroom technology devices to ensure smooth functionality and compliance with standards.

Responsibilities

  • Serve as the primary point of contact for school staff regarding Lenovo devices.
  • Act as a liaison between the company, customers, and vendors to resolve technical issues.
  • Communicate daily with district contacts to ensure timely resolution of problems.
  • Pick up and deliver malfunctioning devices to centralized locations for repair.
  • Track and monitor defective devices throughout the warranty process.
  • Perform basic troubleshooting on-site (e.g., powerwashing/recovery).
  • Maintain the server room and ensure quality control on repaired devices before redistribution.
  • Report requested data accurately to district representatives.
  • Ensure compliance with all applicable regulations and best practices.
  • Perform other related duties as assigned.

Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service abilities.
  • Ability to manage time effectively and meet deadlines.
  • Basic technical knowledge of devices and troubleshooting.
  • Proficiency with Microsoft Office Suite or similar tools.
  • Ability to adapt to changing priorities and schedules.
  • Valid driver’s license with a clean MVR (may occasionally drive company vehicle).
  • Bachelor’s degree in a related field preferred.
Benefits: FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.

Pay: $20/hr

If you’re interested in gaining hands-on experience in technology coordination while supporting educational initiatives, this could be a great opportunity for you! If you’re reliable, tech-savvy, and enjoy problem-solving, we’d love to connect!