IT Support Specialist

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Job ID: 51745
Location: Columbia, South Carolina
Employment Type: Direct Hire
Last Updated: 1 days ago

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A growing organization in the Columbia area is seeking a full-time IT Support Specialist who enjoys helping people, solving problems, and being part of a collaborative team. This is an environment where individuals take ownership of their work, support one another, and contribute to a culture built on respect and continuous improvement.

The company has consistently been recognized as a top workplace in South Carolina, and team members take pride in the strong, people-first environment they’ve built.

What You’ll Do

In this role, you’ll serve as a first point of contact for internal users, helping troubleshoot issues, guide them through solutions, and ensure a smooth day-to-day technology experience. You’ll work closely with other IT team members and gain exposure to a broad range of foundational IT tasks, including hardware setup, software support, and user account administration.

Experience Needed

  • Foundational knowledge of IT concepts through education, certifications, or hands-on experience

  • Strong customer service mindset and clear, professional communication skills

  • Comfort working with computers, common software applications, and basic troubleshooting

Experience Preferred

  • Experience using an IT ticketing system

  • A+, Network+, Security+, or similar certifications

  • Exposure to user account management, workstation setup, or system support tasks

Who Thrives Here

This role is ideal for someone who:

  • Enjoys helping people and delivering excellent service

  • Learns quickly and isn’t afraid to ask questions

  • Works well in a team-oriented, respectful environment

  • Wants to grow their IT skills and expand into broader responsibilities over time

Comp/Benefits:

  • Salary range: $40 – 50K
  • Benefits include: Medical, Dental, Vision, Paid Time Off