Job ID: 52097
Location: Columbia, South Carolina
Employment Type: Contract
Last Updated: 0 days ago
Pay: $45,000 annually | $21.63 per hour
Schedule: Monday–Friday, onsite
Hours: Training begins at 9:00 AM. After training, you may choose a start time of 8:00, 8:30, or 9:00 AM. Option for a 30?minute or 1?hour lunch. Standard 8-hour workday.
Benefits: FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.
Overview
A growing financial services team is seeking a Collections Specialist to support early-stage delinquency efforts. This is a long-term temporary role (6–12 months) with strong potential to become permanent for top performers. The ideal candidate is reliable, detail-oriented, and comfortable working in a fast-paced environment.
What You’ll Do
In this role, you will work with customers who are 3–30 days past due to help bring accounts current. Responsibilities include:
- Managing a daily list of assigned past-due accounts
- Calling, emailing, texting, and sending letters to reach customers
- Following established collection procedures and escalating as needed
- Negotiating past-due fees within provided guidelines
- Researching additional contact information when necessary
- Documenting account notes and activity accurately
- Processing payments over the phone
- Using tools such as text messaging and specialty outbound calling tools to increase contact rates
- Participating in approximately one week of training
What Makes You a Strong Fit
- 6 months to 1+ year of collections or accounts receivable experience required
- Strong reliability and consistent attendance
- Excellent communication and phone etiquette
- Comfortable with technology; proficient in MS Office
- Strong listening skills and professional assertiveness
- Process-driven, organized, and self-motivated
- Ability to thrive in a fast-paced environment
- Experience in high-volume or customer-focused environments (e.g., financial services, lending, call centers) is a plus
Why This Opportunity Stands Out
- High potential for permanent hire
- Clear training and expectations
- Opportunity to grow with an expanding team
- Steady weekday schedule with flexibility on start time after training
Interview & Start Timeline
- Interview process includes a phone interview and onsite interview
- Start date: ASAP
- Background and credit check required before moving forward
