Job ID: 52512
Location: Travelers Rest, South Carolina
Employment Type: Direct Hire
Last Updated: 2 days ago
This is a Direct Hire, on-site position in Travelers Rest, SC.
RESPONSIBILITIES
- Set up, maintain, and update customer accounts and part information
- Enter and acknowledge customer purchase orders within 24 business hours
- Process customer requests related to new or revised specifications and part numbers
- Manage open orders, order status, and customer web-based order portals
- Coordinate with production planning and warehouse teams to support on-time, in-full deliveries
- Allocate finished goods or work-in-process inventory to fulfill customer orders
- Communicate shipping requests and prepare required warehouse and customs documentation
- Generate daily shipping reports and calculate shipment estimates
- Create and release invoices on the same day as shipment
- Communicate regularly with customers and respond to inquiries in a timely manner
- Support Sales, Accounting, and Warehouse teams as needed, including month-end closing and audits
- Prepare reports and complete additional duties as assigned
QUALIFICATIONS
- Bachelor’s degree in Business, Communications, or a related field preferred; equivalent experience considered
- Minimum of 4 years of experience in customer service or supply chain operations for a manufacturing company
- Strong communication, listening, and problem-solving skills
- Ability to remain composed and professional in a fast-paced environment
- Customer-focused, patient, and confident with a positive attitude
- Proficient in Microsoft Office Suite
COMPENSATION & BENEFITS:
- $60,000-$70,000
- 3% yearly bonus
- Medical, dental, and vision benefits
- PTO and paid holidays
SCHEDULE: Monday through Friday, 8am to 5pm, on-site
