Job ID: 53658
Location: Columbia, South Carolina
Employment Type: Contract to Hire
Last Updated: 2 days ago
Our client is seeking a professional and customer-focused Receptionist to serve as the first point of contact for consumers, visitors, and business partners. This role is ideal for someone who thrives in a fast-paced environment, can effectively manage a high volume of calls. This opportunity is 100% on-site in Columbia, SC.
Key Responsibilities:
- Answer and direct a high volume of incoming phone calls
- Greet and assist visitors in a professional and welcoming manner
- Receive, sort, and distribute incoming mail and correspondence
- Provide information and referrals to consumers based on established procedures
- Accurately document interactions and maintain records as needed
- Assist with general administrative and clerical duties
- Maintain a professional front desk environment
- Handle sensitive customer concerns with tact, patience, and professionalism
Qualifications:
- Previous receptionist, customer service, call center, or administrative experience preferred
- Strong verbal and written communication skills
- Ability to manage multiple tasks and priorities simultaneously
- Comfortable handling high call volumes throughout the day
- Demonstrated ability to remain calm and professional when interacting with upset or frustrated individuals
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office and general computer applications
Benefits & Compensation:
- Hourly pay from $17.50 – $19.50
- Temp-to-hire with potential to convert to a permanent employee based on job performance
- Weekly pay during contract
- FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met
