Job ID: 52171
Location: Columbia, South Carolina
Employment Type: Contract
Last Updated: 0 days ago
We are seeking a detail-oriented and customer-focused individual for a client supporting Medicaid recipients. This role involves processing applications, updating client records, and providing limited customer service to ensure applications are complete and accurate.
Key Responsibilities:
- Enter all change of address requests into the database as received
- Follow up with clients via phone to collect missing or incomplete application details when sent through via third party systems.
- Collaborate with team members to ensure timely and accurate processing.
- Maintain confidentiality and adhere to HIPAA guidelines at all times.
Qualifications:
- Strong attention to detail with fast and accurate data entry skills.
- Basic customer service experience; ability to communicate clearly and professionally.
- Comfortable making follow-up phone calls to clients.
- Familiarity with Medicaid or health benefits processing is a plus.
- Ability to work in a fast-paced, team-oriented environment.
Compensation & Benefits:
- $15 hourly pay with weekly pay under contract.
- Temp-to-hire opportunity with potential to go permanent with client
- Mon – Fri schedule from 8:30 – 5.
- FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.
