Client Service Representative

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Job ID: 51224
Location: Irmo, South Carolina
Employment Type: Direct Hire
Last Updated: 6 days ago

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A well-known insurance agency in Irmo, SC is looking to add a Client Service Representative to their growing Personal Lines team. The ideal candidate has prior insurance experience, communicates professionally and maintains a positive attitude. 

Job Responsibilities:
  • Process customer policy change requests (notate every transaction in our management system AMS 360)
  • Complete Evidence of Insurance requests.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Retain existing clients by providing exceptional customer service.
  • Provides on-going support to insurance clients and Account Managers.
  • Assess and identify the wants and needs of your customer(s) over the phone