Client Services Coordinator

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Job ID: 51221
Location: Greenville, South Carolina
Employment Type: Contract to Hire
Last Updated: 6 days ago

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Our client, a non-profit in Greenville, is seeking friendly, organized, and detail-oriented individual to join their team as a Client Services Coordinator. As a Client Services Coordinator, you will play a crucial role in managing client relationships and ensuring their satisfaction with their services. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service.

The hours are Monday through Friday, 7am to 3:30pm on-site. This is a temp-to-hire opportunity!

Responsibilities:
  • Serve as the main point of contact for assigned clients, building strong relationships and addressing any inquiries or concerns
  • Responsible for processing cancellations, re-activations, and enrollment
  • Collaborate with internal teams to ensure timely and accurate delivery of services to clients
  • Managing all client communication and properly documenting
  • Develop and maintain relations without outside referral sources
  • Provide regular reporting as requested by manager
  • Assist with weekly send-outs
  • Communicate effectively with clients through various channels, including email, phone, and in-person meetings
Skills:
  • Excellent communication skills, both written and verbal
  • Enjoy collaborating with people and possess a friendly personality
  • Comfortable computer skills
  • Flexible and dependable attitude
  • Ability to work in a fast-paced environment and provide personable customer support
Compensation/Benefits:
  • $18.50/hour to start increasing to $19.50/hour once hired
  • Temp-to-hire
  •  FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met. Once permanent, company offers health benefits, 401k, and PTO included.