Job ID: 50098
Location: Greenville, South Carolina
Employment Type: Contract
Last Updated: 9 days ago
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Position Overview:
Our client is seeking a Customer Care Representative to join their team in Greenville, SC. This role is ideal for someone who thrives in a fast-paced, phone-heavy environment and is passionate about delivering top-tier customer service. The position begins with comprehensive on-site training before transitioning to a hybrid work schedule.

Responsibilities:

  • Provide professional and empathetic support to customers via phone and email
  • Handle a high volume of incoming customer calls
  • Address order inquiries, shipping updates, and inventory status
  • Research and resolve product or service issues in a timely manner
  • Recommend alternate solutions when products are unavailable
  • Enter and update orders as needed
  • Track responsiveness and follow up on outstanding issue

Qualifications:
  • 2+ years of customer service or call center experience
  • Strong communication and active listening skills
  • Ability to manage time effectively in a fast-paced environment
  • Proficiency with computers; Excel and Word a plus
  • Experience with SAP and/or Salesforce is a bonus but not required
  • Comfortable working with cross-functional teams
Location: Greenville, SC (Hybrid)
Pay: $20/hr | $41,600 annually if converted to permanent
Schedule: Full-time | Monday–Friday, 9:00 AM – 6:00 PM (1-hour lunch)
Start Date: ASAP
Assignment Type: Temp-to-perm | 6+ month contract 
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