Job ID: 50228
Location: Spartanburg, South Carolina
Employment Type: Contract to Hire
Last Updated: 2 days ago
This is a temp-to-hire position at $17-19/hour on-site in Spartanburg, SC.
Key Responsibilities:
- Provide outstanding customer service and support for inquiries and orders.
- Maintain a customer- and service-oriented mindset, with the ability to promote and sell products when appropriate.
- Respond to customer needs efficiently and in an organized manner.
- Research and gather necessary technical and order information to assist customers and the sales team.
- Review customer orders for accuracy, completeness, and alignment with terms, conditions, and scope.
- Enter and expedite sales orders and purchase orders as needed.
- Communicate and collaborate with the Sales and Service departments to ensure customer satisfaction.
- Prepare and issue accurate quotations for customers and sales staff.
- Process and follow up on Returned Goods Authorizations (RGAs) and Credit Memos.
- Maintain accurate documentation, reports, and records as required.
- Evaluate inventory levels and contribute to effective stockroom organization.
- Coordinate closely with the Shipping/Receiving department to ensure accurate and timely shipments.
- Perform other duties and responsibilities as assigned.
- Contribute to a positive team environment and demonstrate a commitment to personal and professional growth within the company.
- High school diploma or equivalent.
- 2-3 years of experience in a customer service role, preferably in a technical or manufacturing environment.
- Proficient in Microsoft Word, Excel, and Outlook.
- SAP Experience needed.
- Strong verbal and written communication skills.
- Self-motivated with excellent organizational skills and high attention to detail.
- Fluent in English (spoken and written); basic knowledge of Spanish is a plus.
- Ability to handle multiple tasks, set priorities, and work independently with minimal supervision.
- Ability to understand technical product details and communicate them effectively.
- $17-19/hour
- Temp-to-hire
