Office & Operations Manager

We are seeking a highly organized, proactive Office & Operations Manager to join a growing design services firm. This person will serve as a key operational partner to the owner and design team, handling administrative, procurement, invoicing, and client-service responsibilities so the design team can focus on creative work.

Responsibilities: 

• Serve as the main point of contact for client inquiries: schedule consultations, field questions, assist with follow-up, and ensure timely responses
• Create and send invoices; review vendor/supplier invoices vs. original quotes; reconcile discrepancies prior to payment
• Track orders from procurement through delivery and installation, including follow-up on quotes, placing orders, monitoring progress, recording damage claims, and coordinating with designers, assistants, and vendors
• Perform light bookkeeping and administrative tasks: maintain procurement logs, vendor lists, office supplies, and records (digital and physical)
• Support the design team by coordinating logistics (shipping, deliveries, installations, damage claims), assisting with vendor communication, and ensuring smooth project operations
• Manage organized systems and processes: streamline workflows, manage filing systems, and implement process improvements for greater efficiency
• Operate independently while collaborating with the owner, designer, and design assistants—comfortable making decisions, taking initiative, and escalating when appropriate

Qualifications:

• Previous experience in an administrative or operations role in a design, showroom, retail, or interior design services environment preferred
• Strong proficiency in Google Workspace
• Experience with a cloud-based project management platform
• Proven experience managing vendors/suppliers, purchase orders, invoices, and claims
• Excellent written and verbal communication skills with strong follow-up and attention to detail
• Self-starter who is comfortable working independently and taking initiative 
• Professional, personable demeanor with clients, vendors, and tradespeople
• Ability to work an occasional Saturday (one per month or fewer) or adjust schedule as needed
• Bookkeeping or financial reconciliation experience
• Interest in the design industry and willingness to learn design-adjacent logistics
• Local to the Greenville area

Benefits & Compensation:

• $55,000-62,000
• Flexible paid time off
• 401(k) with 4% employer match
• Monthly healthcare reimbursement
• 10 paid holidays per year
• Opportunity to grow within a company expanding its showroom and design service operations