Job ID: 50639
Location: Moncks Corner, South Carolina
Employment Type: Direct Hire
Last Updated: 9 days ago
Apply
Back to Search

Apply Now

Fill out the form below to submit your information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible.

(Word, PDF, RTF, TXT)
Apply
* Required field.

Product Specialist

Find Great People  Goose Creek, South Carolina, United States (On-site)
SaveApply

Position Title: Product Specialist Internet Service Provider – Goose Creek, SC

We are seeking a Product Specialist to support the development and lifecycle management of broadband and value-added service offerings. This role plays a key part in evaluating emerging technologies, gathering feedback from internal stakeholders, and helping define the roadmap for customer-premise equipment and managed solutions.

 

Key Responsibilities:

  • Help shape product vision and roadmap by incorporating insights from customer feedback, market trends, and internal business needs.

  • Work cross-functionally with sales, marketing, support, and operations teams to ensure successful product rollouts and updates.

  • Assist in maintaining an accurate inventory catalog and coordinate with supply chain personnel to onboard new products and manage stock thresholds.

  • Oversee end-to-end product lifecycle management, including evaluating, launching, and supporting residential and commercial service equipment.

  • Serve as a liaison with technology vendors, representing the company in product evaluations and procurement discussions.

  • Research new technologies and participate in industry events to stay ahead of product trends and service enhancements.

  • Champion new features that align with business objectives and collaborate with technical teams to implement upgrades.

  • Support engineering efforts related to firmware updates and performance tuning of customer equipment.

  • Respond to product-related inquiries and collaborate with internal teams to address issues and gather improvement suggestions.

  • Work with training staff to develop instructional materials and ensure internal teams are prepared to support new and existing products.

 

Ideal Background:

  • Must live in or near Goose Creek, SC – if you live more than an hour away, please do not apply

  • Prior experience in product management or technical product support, ideally within telecom, ISP, or managed services industries.

  • Strong communication and collaboration skills to interface with both technical and non-technical stakeholders.

  • Ability to translate product insights into actionable plans and clearly document requirements.

  • Comfortable with technical documentation and able to support internal knowledge transfer efforts.

 

NO AGENCIES

Job ID 50639

Apply
View All Jobs

Similar Jobs

Print Production Manager
Greenville, South Carolina
Summary: Our client is seeking an experienced Print Production Manager to lead the Technical Support team in maintaining and repairing book production and distribution equipment. This role oversees both mechanical and electrical maintenance, manages preventive and corrective programs, troubleshoots...

Senior Cloud Security Engineer
Columbia, South Carolina
Must be authorized to work in the U.S. without sponsorship. No C2C or third-party submissions. Our client is seeking a hands-on Senior Cloud Security Engineer to lead the design and implementation of secure, scalable cloud infrastructure across AWS and Azure. This role works closely with...

Enterprise Project Manager – Consultant
Columbia , South Carolina
Our client is seeking an experienced Scrum Master to lead and support agile processes across product development teams. This position will be responsible for facilitating and coordinating agile scrum processes within our organization, ensuring the team can work collaboratively and efficiently to...

UX Researcher
Charleston, South Carolina
Title: UX Researcher Duration: 20 hours/week, 6 month contract Location: Remote (EST) Overview Our client is looking for a passionate, curious, and self-driven UX Researcher to join their UX Design team to identify and provide strategic solutions in the realm of e-Commerce. As a UX Researcher, you...

NOC Technician I
Charlotte, North Carolina
Position Overview: NOC Technician II (Charlotte, NC OR Columbia, SC) Responsible for monitoring and supporting a multi-platform telecommunications network that includes SONET, DWDM, IP, and Ethernet technologies. This role provides in-depth support across core transport, IP, Ethernet, and voice...