Restoration Repair Manager

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Job ID: 51569
Location: Greenville, South Carolina
Employment Type: Direct Hire
Last Updated: 0 days ago

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Summary:

Our client is seeking a Restoration Repair Manager to lead their restoration rebuild team. This position plays a critical role in delivering high-quality repair and reconstruction services following water, fire, and mold damage. You’ll manage a skilled team, oversee projects from start to finish, and ensure exceptional customer satisfaction while maintaining profitability.

Qualifications:

  • 5+ years of restoration rebuild experience
  • Leadership, project management, personnel management, and dispatch experience.
  • Proficiency in Xactimate (required).
  • Familiarity with insurance programs (Alacrity, Contractor Connection, Symbility preferred).
  • Valid driver’s license and clean driving record.
  • Ability to pass background check and drug screening.
  • Available for full time role with overtime and on-call rotations.
  • Computer literacy (Word, Excel, business software).

Responsibilities:

  • Establish and maintain service schedules to meet client demand and profit goals.
  • Supervise and develop a team of repair technicians, including training and performance management.
  • Oversee job scope before, during, and after work is performed.
  • Prepare accurate, timely, and profitable estimates using Xactimate.
  • Respond promptly to customer and insurance communications.
  • Audit estimates and job files for accuracy and compliance.
  • Hire and manage subcontractors, negotiating costs within budget.
  • Coordinate recruiting needs and temporary labor with leadership.
  • Manage multiple projects, shifting priorities as needed.
  • Maintain reports and communicate challenges to senior leadership.
  • Occasionally visit job sites and step in to supervise and assist technicians if necessary.

What’s offered:

  • $70K–$85K base salary + bonus (total target $95K–$100K)
  • Company vehicle.
  • PTO and holidays
  • 401k with match
  • 50% of medical insurance cost covered by employer
  • IICRC & other continuing education opportunity cost paid for by employer (including renewals!)
  • Hands-on training and career development.
  • Family-oriented, laid-back culture with strong team support.
  • Opportunity to grow with a rapidly expanding organization.