Job ID: 50199
Location: Greenville, South Carolina
Employment Type: Direct Hire
Last Updated: 1 days ago
We are seeking a dedicated and detail-oriented Client Servicing Specialist to join a growing team in Greenville, SC. This is a full time, permanent, direct hire opportunity with full benefits. The ideal candidate will have strong account management and leadership skills.
Job Description:
- Route client questions and requests.
- Research client accounts
- Partner very closely with data management groups to ensure a very smooth transaction of account data and payments
- Work with clients to obtain the information needed for claims
- Serve as a liaison with clients
- Process client invoices and remittances
- Process trustee refunds
- Monitor reports
- Assist with onboarding of new clients
- Assist with training of new employees as well as the cross-training of all employees
- Assist with the upkeep and review of procedural documents and work instructions.
- Create and send monthly client reports
- Prepare ad hoc and financial reporting
- Work with internal and client teams to recognize, mitigate, and manage risk and compliance issues
Skills
- High School Diploma (Required)
- Bachelors Degree (Preferred)
- Accounting and Client Service Experience
- Strong Experience with MS Office Suites
- Experience with SQL is a bonus
Compensation, Benefits & Additional Details:
- $25-$28 hourly
- Medical, Dental, Vision
- PTO
- Retirement
- 100% onsite
- Excellent team culture
- Room for growth