Job ID: 51375
Location: Easley, South Carolina
Employment Type: Contract to Hire
Last Updated: 4 days ago
We are seeking a tech-savvy, motivated individual with a background in restaurant management to join our Tech Support team. This role involves providing high-quality, hands-on support for Point of Sale (POS) systems, inventory controls, and financial reporting. This is a 6-month contract-to-hire opportunity.
Key Responsibilities:
- Provide technical support for POS systems, assisting store managers and assistant managers in fast-paced environments (primarily fast food restaurants).
- Troubleshoot and resolve hardware and software issues, working independently and collaboratively with the support team.
- Utilize proprietary software and the TigerPaw ticketing system to manage and document support requests.
Required Skills:
- Hands-on experience with inventory controls, financial reporting, and sales tracking in a restaurant environment.
- Ability to diagnose and resolve hardware and software issues without relying on scripted responses.
- Strong understanding of management-level functions of POS systems beyond basic usage.
- Excellent communication skills with the ability to explain technical issues to non-technical users.
Pay & Benefits
- Hourly Rate: $15-18/hr.
- FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.
