Job ID: 51043
Location: Chicago, Illinois
Employment Type: Direct Hire
Last Updated: 1 days ago
About the Company
Our client is a medium-sized manufacturer of commercial cleaning and laundry chemicals serving large facility services and uniform companies such as Cintas and Aramark. They take pride in developing high performance cleaning solutions while providing exceptional technical service to their customers across the U.S.
The Technical Consultant position combines hands-on technical service with relationship-driven sales. You’ll manage a defined territory, providing on-site support at customer plants and ensuring smooth operation of chemical systems, equipment, and related technology. This is an autonomous field-based role that requires mechanical aptitude, problem-solving ability, and strong communication skills.
- Visit customer facilities to provide technical support, troubleshooting, and maintenance on cleaning and laundry systems.
- Install, adjust, or repair dosing and dispensing equipment as needed.
- Diagnose and resolve customer issues, which may include machinery, controls, or basic IT related challenges.
- Manage and grow relationships within a defined customer base (typically 7–10 accounts).
- Upsell and cross-sell additional chemical solutions and services to existing customers.
- Track territory activity, report performance, and maintain accurate documentation.
- Collaborate with internal manufacturing, logistics, and service teams to ensure customer satisfaction.
Qualifications
- Experience in technical service, chemical handling, or industrial field support.
- Experience with chemical dispensing systems, pumps, or industrial laundry equipment, preferred.
- Mechanically inclined with the ability to troubleshoot complex systems.
- Self-motivated and comfortable managing an independent territory.
- Strong interpersonal and communication skills with a customer-first mindset.
- Background in sales or account management is a plus.
