Job ID: 52212
Location: Columbia, South Carolina
Employment Type: Contract to Hire
Last Updated: 0 days ago
Overview:
We are seeking an IT Generalist / Desktop Support professional for a great client of ours in Columbia, SC. This role is ideal for someone who enjoys variety in their work, thrives in a hands-on environment, and prefers wearing multiple hats.
Key Responsibilities:
- Provide desktop and end-user support for Windows environments and limited macOS systems
- Support Microsoft Office applications and general productivity tools
- Perform user setup and teardown, including onboarding and offboarding
- Assist with hardware cleanup, device preparation, installations, and imaging
- Support and troubleshoot label printers, copiers, and general office peripherals
- Manage and work within SharePoint and ticketing systems (ManageEngine)
- Provide basic support for reporting and systems such as Power BI and SSRS (if applicable)
- Support and maintain Bartender labeling software
- Respond quickly to help desk needs and troubleshoot issues efficiently
- Assist with general IT projects and operational tasks as needed
Required Skills & Experience:
- Strong Windows desktop support experience
- Familiarity with basic macOS support
- Experience supporting Microsoft Office environments
- Hands-on experience with:
- Hardware installation and troubleshooting
- Imaging and device setup
- Printers, copiers, and label printers
- Ability to work independently, prioritize tasks, and adapt quickly
- Excellent customer service and communication skills
- Contract to hire
- Fully onsite in Columbia SC
- $30/hr
- FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met
