Manufacturing Customer Service

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Job ID: 53120
Location: Simpsonville, South Carolina
Employment Type: Direct Hire
Last Updated: 1 days ago
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A company in Simpsonville, SC is looking for a Commercial Operations Officer. This is a direct hire opportunity due to company growth. After successful onboarding and training, employees have the opportunity to work remotely 1 to 2 days per week.

Description:

  • Ensure order accuracy and provide excellent customer service.
  • Gather and review shipping documentation.
  • Obtain freight quotes and arrange shipments.
  • Coordinate order dispatches with warehouse teams.
  • Work with customers to manage shipping requirements and timelines.
  • Collaborate with Sales and Account Management teams.
  • Maintain strong relationships with freight forwarders and logistics partners.

Qualifications:

  • Experience in shipping and logistics.
  • SAP and/or ERP system experience.
  • Experience working with freight forwarding companies.
  • Strong customer service background.
  • Bachelor’s degree preferred.

Compensation & Benefits:

  • $60,000 to $70,000 annual salary.
  • Employer sponsored health insurance.
  • 401(k) with company contribution.
  • Paid vacation and holidays.
  • Opportunity to work remotely up to 2 days per week after successful onboarding and training.
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