Operations Support Specialist

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Job ID: 53289
Location: Greenville, South Carolina
Employment Type: Direct Hire
Last Updated: 0 days ago
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Overview
Our client is seeking a detail-oriented Operations Support Specialist to support regulatory compliance, customer service, and account operations. This role is ideal for someone who enjoys problem-solving, investigation work, and working in a fast-paced financial services environment.

This is a Direct Hire position in Greenville, SC. The ideal candidate will be bright, detail-oriented and enjoy detailed documentation work.

Responsibilities
  • Investigate and resolve credit reporting disputes and account issues
  • Process bankruptcy filings, insurance claims, and debt management proposals
  • Research and resolve NSF transactions, chargebacks, and digital transaction concerns
  • Respond to customer inquiries via phone, email, and mail
  • Maintain accurate documentation and ensure regulatory compliance
  • Partner with internal teams to resolve customer and account-related issues
Qualifications
  • High School Diploma or equivalent
  • Customer service, banking, finance, or compliance experience preferred
  • Strong attention to detail and organizational skills
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Excellent communication and problem-solving abilities
Compensation & Benefits
  • $42,000 – $52,000 annual salary
  • Health, dental, and vision benefits
  • Paid time off and holidays
  • Full-time, onsite position

Schedule: Monday through Friday, 8:30am to 5:00pm, On-site
 
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