Warehouse Operations Manager

Are you:

• a hands-on warehouse or distribution center leader with supervisory or project experience?
• someone who enjoys mentoring supervisors, developing teams, and building strong operational processes?
• comfortable working some 2nd shift hours or on-call, as needed for a 24/7 facility? (Schedule is mainly first shift.)

This direct hire opportunity is with a growing logistics and warehouse operation supporting a long-term customer project. This role will lead daily warehouse activities, manage customer relationships, oversee project performance, and provide leadership to a growing team supporting inventory management, repackaging, fulfillment, and shipping operations. 

DAILY DUTIES:

• Oversee all operational activities for a large-scale customer-specific warehouse project
• Serve as the primary point of contact for international customer communications, performance reviews, operational updates, and issue resolution
• Lead daily operations involving inventory management, receiving, shipping, repackaging, quality coordination, and fulfillment activities
• Manage project performance, labor planning, budgeting, staffing, and operational efficiency
• Provide leadership and direction to supervisor, team leads, warehouse associates, forklift operators, and support personnel
• Coach, mentor, and develop frontline leadership while building a strong team culture
• Conduct daily operational meetings, customer meetings, performance discussions, and process improvement initiatives
• Monitor key performance indicators and implement corrective actions when needed to ensure inventory accuracy, shipment compliance, quality standards, and customer expectations are consistently met
• Coordinate with internal departments to address operational challenges, customer requirements, and process changes
• Identify opportunities for operational improvements, cost savings, and increased efficiency
• Respond to operational issues and customer needs as required outside of standard business hours for a 24/7 facility

QUALIFICATIONS:

• High school diploma required; bachelor’s degree preferred
• 3+ years of leadership experience in warehouse, distribution, logistics, manufacturing, or related operations
• Previous experience as a warehouse supervisor, operations supervisor, warehouse manager, project manager, or similar leadership role
• Experience managing teams of 20+ employees in a fast-paced environment
• Budgeting, labor planning, and workforce management experience required
• Strong communication and relationship-building skills
• Project startup, implementation, or large-customer program management experience is a plus

PAY/BENEFITS:

• Salary: $80,000 – $85,000 (exempt)
• Direct Hire Opportunity
• Health, Dental, and Vision Insurance on the 1st of the month following 60 days of employment
• Retirement Benefits
• Accrued Paid Time Off + Paid Holidays
• First Shift Schedule from 7:30 a.m. to 4:30 p.m. with flexibility to support additional operational needs during weekends or 2nd shift (3:30 p.m. to 12 a.m.) – autonomy to make your own schedule within these parameters
• Opportunity to lead a rapidly growing long-term customer program