Responsibilities:
• Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.
• Helps manage and standardize best practices for various activities: new client on-boarding, large client liquidity events, private placement investment monitoring.
• Trading of both discretionary and non-discretionary products, model maintenance and performance tracking.
• Servicing of alternative investments and foreign accounts, including setup and maintenance.
• Manages budgeting and tracking of Financial Advisor expenses.
• Creates reports to build more practice efficiencies, identify key practice performance metrics, and helps implement processes to further enhance the team’s performance.
• Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies.
• Assists Financial Advisors with marketing efforts including seminars, mail and other client-facing events.
• Acts as mentor and resource to junior team members; manages team workflow and works towards creating greater team operational efficiencies.
Qualifications:
• 3 – 5 years of financial services experience
• Client services experience
• Strong written and verbal communication skills
• Knowledge of CRM software
• Strong Microsoft Office experience specifically Excel
• Series 7, 66, and SIE a plus
Compensation:
• $55,000 – $75,000/yr based on licenses and qualifications
• 401 (k)
• PTO