Operations Manager

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Job ID: 52757
Location: West Columbia, South Carolina
Employment Type: Contract
Last Updated: 0 days ago

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Overview
A well-established West Columbia automotive service shop is seeking a hands-on Auto-Shop Operations Manager to keep day-to-day shop operations running smoothly. This role is ideal for someone who can be the “hub” of the business—balancing customer communication, shop workflow, scheduling, vendor/parts coordination, and invoicing.

Responsibilities:
  • Coordinate the daily repair schedule and vehicle flow
  • Assign/track work across technicians and monitor progress
  • Troubleshoot bottlenecks, handle escalations, and keep jobs moving
  • Ensure work is completed accurately and on time
  • Serve as a primary point of contact for customers
  • Provide clear updates on status, timelines, and approvals
  • Order and track parts needed for scheduled work
  • Coordinate with vendors for timely delivery and resolve discrepancies
  • Track and process vendor invoices
  • Prepare/finalize repair invoices
  • Track labor hours and job costing details
  • Support basic A/R and A/P-related tasks as needed
  • Manage email/communications and maintain organized records
  • Support data entry, documentation, and general office workflow
  • Help maintain inventory/supplies and shop readiness
Requirements:
  • Experience in automotive service operations (service advising, shop coordination, or similar)
  • Strong organization and multitasking in a fast-paced environment
  • Confident communicator with strong customer service instincts
  • Familiarity with scheduling, invoicing, and vendor/parts coordination
  • Able to work independently without heavy supervision
Benefits and Compensation:
  • Full-time schedule Monday – Friday from 7:45 am to 4:45 pm
  • Contract opportunity with potential to be hired on permanently
  • Hourly pay from $18-$28/hr based on experience
  • FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met