Job ID: 53148
Location: Monroe , Louisiana
Employment Type: Contract to Hire
Last Updated: 0 days ago
Responsibilities:
- Serve as the first point of contact for customers by answering phones, greeting visitors, and directing inquiries appropriately
- Coordinate daily customer service and operational activities for the local office
- Receive, process, and track incoming shipments, inventory, and equipment
- Maintain accurate inventory records and assist with periodic inventory counts
- Create and manage repair and service orders, including coordinating shipments to external repair providers when needed
- Process completed repair orders and ensure equipment is returned to customers in a timely manner
- Generate invoices for sales and service transactions and upload documentation to customer portals as required
- Process customer payments and maintain accurate accounts receivable and collection records
- Prepare and route weekly payment deposits and related documentation
- Provide scheduling and dispatch support for field technicians and installers
- Perform basic equipment checks and troubleshooting activities after receiving training
- Collaborate with regional operations teams while independently managing daily office responsibilities
- High School Diploma or GED
- 1+ years of experience in customer service, administrative support, office coordination, billing, inventory management, or a related role
- Experience handling multiple priorities in a fast-paced environment
- Background working with invoices, purchase orders, inventory tracking, or accounts receivable is preferred
- Schedule: Monday-Friday, 8:00 AM-5:00 PM
- Temp-to-Perm
- 100% Onsite
- $14.00-$17.00 per hour
- FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met
