Account Support Specialist

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Job ID: 53635
Location: Greenville, South Carolina
Employment Type: Direct Hire
Last Updated: 1 days ago

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Summary:
Join a fast-paced team as an Account Support Specialist at an industrial company in Greenville, supporting customers and sales teams through order processing, account management, and customer service. This full-time onsite opportunity offers $20/hour, a Monday-Friday schedule, and is a permanent, Direct Hire position.  

Responsibilities
  • Provide professional customer support via phone and email.
  • Process and manage customer orders accurately.
  • Review purchase orders and resolve discrepancies.
  • Coordinate with internal teams to ensure timely order fulfillment.
  • Track shipments, obtain freight quotes, and manage delivery updates.
  • Maintain customer accounts, records, and account setups.
  • Process returns and related documentation.
  • Support customers with order, invoice, and account inquiries.

Qualifications
  • High school diploma required.
  • 1-2 years of customer service, administrative, or order entry experience preferred.
  • Strong communication and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer proficiency and typing skills (30+ WPM preferred).
  • Experience with order processing, freight, or ERP systems is a plus.

Compensation & Benefits
  • $20/hour
  • Health, dental, and vision benefits
  • Paid time off and holidays

Schedule
  • Monday-Friday, 8:00 AM – 5:00 PM
  • Full-time, On-site