Job ID: 53542
Location: Fountain Inn, South Carolina
Employment Type: Contract
Last Updated: 5 days ago
Duties:
- Monitor and manage a shared logistics inbox; prioritize shipping requests and provide timely updates
- Obtain and compare parcel/freight quotes, select carriers, and book shipments
- Schedule, track, and troubleshoot domestic + international shipments (delays, exceptions, missed pickups)
- Prepare and maintain shipping documentation (BOLs, packing lists, commercial invoices, labels; COO/COC as needed)
- Support import/export documentation processes and assist with HTS classification (with internal guidance)
- Coordinate with carriers, freight forwarders, warehouse teams, internal teams, and customers to resolve shipping issues
- Initiate and track claims/investigations for loss or damage; request proof of delivery and maintain supporting documentation
- Maintain accurate shipment records, tracking details, and freight charges in company systems/shared files
- Assist with freight invoice review and discrepancy research (accessorial charges, billing questions, etc.)
- Support reporting, process improvements, and other projects as needed
Requirements:
- High school diploma/GED required (Associate degree or coursework in logistics/supply chain/business preferred)
- Prior experience in logistics coordination, shipping, distribution, or freight administration preferred
- Familiarity with parcel, LTL, and freight shipping processes; international shipping documentation exposure is a plus
- Strong attention to detail and follow-through
- Proficiency in Microsoft Office (especially Excel and Outlook) and comfort learning new systems
- Clear written/verbal communication and a customer-service mindset
