Property & Casualty Account Manager (Commercial Lines)

Position Summary
An established independent insurance agency is seeking an experienced Property & Casualty Account Manager (Commercial Lines) to join its growing team in Anderson, SC. This role serves as a primary point of contact for clients, providing insurance expertise, account management, policy servicing, and support for new business development. The ideal candidate will have a strong commercial and personal lines background, excellent client relationship skills, and the ability to independently manage a book of business while identifying opportunities for growth.

Key Responsibilities
Client Relationship Management

• Build and maintain strong relationships with new and existing clients.
• Respond promptly to client inquiries regarding policies, coverage options, billing, and policy changes.
• Provide timely quotations, policy reviews, and account support.
• Communicate policy updates, renewals, endorsements, and coverage recommendations.
• Gather underwriting information and develop accurate insurance submissions.
• Present coverage options and assist clients in selecting appropriate insurance solutions.
• Identify cross-selling opportunities and recommend additional coverages based on client needs.
• Develop new business opportunities through networking, referrals, and community involvement.
• Prepare professional proposals and coverage summaries.
• Review policy audits and assist clients with corrections and carrier communications.

• Manage commercial and personal lines accounts throughout the policy lifecycle.
• Review carrier quotations for accuracy, adequacy of coverage, and competitiveness.
• Negotiate coverage enhancements and pricing with insurance carriers when appropriate.
• Process endorsements, certificates of insurance, cancellations, reinstatements, and policy changes.
• Coordinate new business, renewals, and remarketing efforts.
• Review client coverage needs during renewal periods and significant business changes.
• Manage renewal communications and follow-up activities.
• Assist with billing inquiries, collections, and account maintenance.

• Maintain accurate client records and documentation in agency management systems.
• Utilize task management systems and renewal reports to ensure timely completion of work.
• Document all client interactions and activities according to agency standards.
• Ensure compliance with agency procedures and carrier requirements.
• Collaborate with team members and leadership to support departmental goals and service standards.
• Participate in team meetings, training initiatives, and ongoing professional development.

• 3-5+ years of Property & Casualty insurance experience.
• Ability to immediately manage an existing book of business.
• Strong knowledge of Commercial Lines and Personal Lines insurance products.
• Excellent customer service and relationship-building skills.
• Strong written and verbal communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong critical thinking, problem-solving, and organizational skills.
• Proficiency with Microsoft Outlook, Word, and Excel.

• Experience with AMS360.
• Experience with ImageRight (WorkSmart).
• Active South Carolina Property & Casualty Insurance License.

• $50,000 – $75,000 annually 
• 100% Employer-Paid Employee Health Insurance
• Annual Bonus Eligibility
• 401(k) with Employer Match
  • 100% match on the first 1% contributed
  • 50% match on the next 5% contributed
  • Maximum employer contribution of 3.5%
• Employer-Paid Life Insurance
• Employer-Paid Long-Term Disability Insurance
• Vision Insurance
• Dental Insurance
• Voluntary Short-Term Disability Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

• Manage an established book of business while helping drive future growth.
• Work with a collaborative team that values exceptional client service and long-term relationships.
• Enjoy competitive compensation, strong benefits, and opportunities for career advancement.
• Join a stable and growing organization committed to employee success and professional development.