Job ID: 53008
Location: Greenville, SC
Employment Type: Contract
Last Updated: 1 days ago
This is a temporary position with the opportunity to go permanent based on future business needs.
Responsibilities:
- Answer incoming calls and assist customers with claims-related inquiries.
- Gather and accurately enter claim information into company systems.
- Communicate professionally with claimants and internal team members.
- Support claims staff with administrative and data-entry tasks.
- Maintain accurate records and documentation.
- Provide high-quality customer service while handling a high volume of interactions.
- Complete additional duties as assigned.
Qualifications:
-
2+ years of customer service experience required.
- Strong phone, communication, and interpersonal skills.
- Excellent attention to detail and data-entry accuracy.
- Intermediate computer skills, including Microsoft Office and email.
- Ability to work effectively in a team environment.
- Bilingual skills are a plus but not required.
- Associate degree or equivalent work experience preferred.
Schedule:
- Fully on-site, Monday–Friday, 8:30 AM – 5:00 PM
Compensation:
- $20/hour
- FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.
